ActiGraph ACTITRAINER User Manual Page 85

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15 W. Main St. Pensacola, FL 32502 tel 850.332-7900 fax 850-332-7904
Preventative Inspection, Maintenance, and Cleaning
All of ActiGraph’s devices are manufactured in such a way that preventative maintenance is typically not required. This
required. This includes device calibration. However, in order to ensure proper operation and to minimize loss of data all
devices should be visually inspected prior to each deployment. This is especially true for water resistant devices, in
which any o-ring/gasket should be inspected to ensure no cracks are present.
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Devices may be cleaned using an isopropyl alcohol wipe.
Manufacturer’s Warranty, Repairs and Maintenance Agreements
Manufacturer’s Warranty
ActiGraph’s warranty and return policy can be viewed at http://www.theactigraph.com/policies.asp.
If a warranted defect is discovered, please contact customer support by phone or email. Return instructions will be
provided.
Email:
support@theactigraph.com
Phone: (850)-332-7900.
Customer is responsible for all shipping and handling costs, as well as any applicable Taxes, Tariffs, Duties, etc. ActiGraph
is not responsible for devices damaged due to poor or defaced packaging or lost shipments.
Repairs
In the event that your ActiGraph must be returned for repair, please contact ActiGraph via phone or email (see above).
Return instructions and a fee schedule will be provided. Quotes will be provided upon request.
All repair work has a 90-day Warranty, covering parts and labor. Customer is responsible for all shipping and handling as
well as any applicable taxes, Tariffs, Duties, etc. ActiGraph is not responsible for devices damaged due to poor or
defaced packaging or lost shipments. Delivery times vary; please allow 2-3 weeks for return of the product.
Maintenance Agreements
Customized Maintenance Agreements and Extended Warranties are available for the Actigraphs at the time of purchase.
Please contact an ActiGraph Customer Service Representative to discuss your specific maintenance and warranty
requirements.
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The end user should not, under any circumstance, disassemble a device for maintenance or inspection. Doing so will void any
warranty currently in place.
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